By creating an account and password, you will be able to access a variety of resources, including access to the exclusive video chat room for online appointments, use of the secure text messaging system, the option to pay by credit card or through your online banking, as well as access to invoices and receipts.
PLEASE MONITOR YOUR EMAIL AFTER ENROLLING!! (including checking your spam folder, if you have one)
Within a few days of creating your account, you will receive an email linking you to some forms to fill out prior to our first session. PLEASE MONITOR YOUR EMAIL FOR A REQUEST TO VERIFY YOUR ADDRESS. If you have created an account previously and forgotten your password, please email me and let me know. I can create a temporary password so that you can access your original account. This is preferable to creating a second account as I can keep all your records together.
PAYMENT OPTIONS
The app requires that you enter a credit card or online banking information when creating your account. This will allow me to bill you after our session. Your information is kept secure by Stripe, I only have the ability to bill. If you wish to change your payment information, you can do this by logging in to your account.
SELECT SESSION TYPE
When booking an appointment, you will need to indicate whether you want an online or in-person session and whether you are requesting an assessment, consultation, or therapy session. Assessment appointments are 90 minutes long, whereas a consultation or a therapy session is 60 minutes.
PROCEDURE FOR ONLINE SESSIONS
If you book an online session, please be sure to check the box that says "BOOK AS VIDEO SESSION". At the scheduled appointment time, just click where it says "Join" beside your listed appointment to be taken directly to the online waiting room. This waiting room is only open 30 minutes prior to the appointment time. For online sessions, you can use your phone or computer, as long as you have a microphone and camera.
PARENTS
Parents: If you are creating an account for your child, please use THEIR name for the account. Forms will be sent to you that will allow you to provide your information for contact purposes. Generally, I require two assessment appointments at a minimum. I like to meet at least one parent at the beginning of the first session, and have both parents participate for 1/2 hour at the end of the last session, if at all possible. If this is not convenient, we will need to arrange a separate time to meet. Please click on this link for more information regarding the process of assessment for minors.
Click HERE to create an account on the Client Portal.
