By creating an account and password, you will be able to access a variety of resources, including access to the exclusive video chat room for online appointments, use of the secure text messaging system, the option to pay by credit card, and access to invoices and receipts.
PLEASE MONITOR YOUR EMAIL AFTER ENROLLING!! (including checking your spam folder, if you have one)
Within a few days of creating your account, you will receive an email linking you to some forms to fill out prior to our first session. Please monitor your email for a request to verify your account. If you have created an account previously and forgotten your password, please email me and let me know. I can create a temporary password so that you can access your original account. This is preferable to creating a second account.
PAYMENT OPTIONS
The app requires that you enter a credit card to create your account. If this is a problem for you, please email me and we will arrange something different. Your card will not be billed until after the session, or if you prefer, you can pay by e-transfer, cash, or cheque. If you wish to change your payment information, you can do this by logging in to your account.
SELECT SESSION TYPE
When booking an appointment, you will need to indicate whether you want an online or in-person session and whether you are requesting an assessment, consultation, or therapy session. Assessment appointments are 75 minutes long, whereas a consultation or a therapy session are 50 minutes.
PROCEDURE FOR ONLINE SESSIONS
If you book an online session, please be sure to check the box that says "BOOK AS VIDEO SESSION". At the scheduled appointment time, just click where it says "Join" beside your listed appointment to be taken directly to the online waiting room. This waiting room is only open 30 minutes prior to the appointment time. For online sessions, you can use your phone or computer, as long as you have a microphone and camera.
PARENTS
Parents: If you are creating an account for your child, please use THEIR name for the account. For assessments for adolescents, two 90-minute appointments are required. For pre-pubertal children, one 90 minute session is usual sufficient. Please click on this link for more information regarding the process of assessment for minors.
Click HERE to create an account on the Client Portal.